Shipping policy

Last Updated: March 1, 2026

Thank you for shopping with Oxcell Batteries. This Shipping Policy outlines how we process and deliver orders.

1. Order Processing

  • Orders are processed after payment confirmation.

  • Processing time is typically 1–2 business days.

  • Orders placed on weekends or public holidays will be processed on the next working day.

We reserve the right to delay or cancel orders in case of stock issues, incorrect pricing, or suspected fraudulent activity.

2. Shipping Coverage

We currently ship across Pakistan.

For international shipping inquiries, please contact us at:
📧 sales@oxcellbatteries.com.pk

3. Delivery Time

Estimated delivery timelines:

  • Major cities: 1–4 business days

  • Remote areas: 1–7 business days

Delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.

4. Shipping Charges

Shipping charges (if applicable) are calculated at checkout.

In some cases, we may offer free shipping promotions, which will be clearly mentioned on the website.

5. Order Tracking

Once your order is dispatched, tracking details will be shared via email or SMS (where applicable).

6. Delivery & Risk

  • Customers must ensure someone is available at the delivery address to receive the order.

  • Risk of loss or damage transfers to the customer upon delivery.

Please inspect your package at the time of delivery. If the product appears damaged, inform the courier immediately and contact us within 48 hours.

7. Failed Deliveries

If a delivery attempt fails due to:

  • Incorrect address

  • Customer unavailability

  • Refusal to accept order

Additional shipping charges may apply for re-delivery.

8. Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us within 48 hours at:

sales@oxcellbatteries.com.pk

Include your order number and clear photos of the issue so we can resolve it promptly.

9. Contact Us

For any shipping-related questions, please contact:

sales@oxcellbatteries.com.pk
17A, Block H1, Main Boulevard Sabzazar, Lahore, Pakistan